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STORE POLICY

We care deeply about our community of dancers.


Every ON POINT[E] product is crafted with the same dedication and love that drives us to move.

Privacy Policy

At ON POINT[E] we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

1. INFORMATION WE COLLECT

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We collect information to process your orders and improve your experience:

  • Personal information: name, email address, shipping address, billing address, and phone number.

  • Payment information: processed securely through our payment providers (we never store or see your full card details).

  • Order details: products purchased, sizes, and order history.

  • Communications: emails or messages you send to our support team.

  • Cookies & analytics: we use cookies and third-party analytics tools (like Google Analytics or Shopify analytics) to understand website performance and improve user experience.

2. HOW WE USE YOUR INFORMATION

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We use your information to:

  • Process and deliver your orders.

  • Communicate about your purchases, deliveries, or support inquiries.Improve our products, website, and customer service.

  • Send marketing emails only if you opt in (you can unsubscribe anytime).

  • Comply with legal and tax obligations.

3. SHARING YOUR INFORMATION

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We only share data with trusted service partners who help us operate our business for order fulfilment and shipping.

  • Payment providers (such as Shopify Payments, PayPal, or Stripe) – for secure transaction processing.

  • Email platforms – to send order confirmations or newsletters.

These partners only receive the data necessary to perform their service and are required to protect it under GDPR and other privacy laws.

We never sell or rent your personal data.

4. DATA SECURITY

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We use secure HTTPS encryption and industry-standard measures to protect your personal information.
Access to your data is restricted to authorised team members and partners who need it to perform their duties.

5. DATA RETENTION

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We retain your personal information only as long as necessary to:

  • Complete your orders and provide customer support.

  • Meet accounting or legal requirements.

When no longer needed, your data is securely deleted or anonymized.

6. COOKIES

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Our website uses cookies to:

  • Enable essential site functionality (cart, checkout, preferences).

  • Improve user experience and analyse performance.

You can manage or disable cookies in your browser settings, but some parts of the site may not function properly without them.

7. CONTACT US

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If you have questions about this Privacy Policy or your personal data, please contact us at support@onpointewear.com

Payment Methods

• Credit / Debit Cards
• Apple Pay / Google Pay

• PAYPAL

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